Terms & Conditions

Amy Lopulissa is located in Capelle aan den IJssel and is registered with the Chamber of Commerce in Rotterdam under number 72256931. The General Terms and Conditions mentioned below apply to all transactions between Amy Lopulissa and its clients. Amy Lopulissa does not accept Terms and Conditions of another party unless agreed otherwise in writing.

Article 1: General

The General Terms and Conditions apply to all services where a client uses the make-up artists, hair stylists, stylists, etc. not employed by Amy Lopulissa but self-employed and deployed by Amy Lopulissa.

Article 2: Rates

All rates and prices specifically intended for individuals include 6% and / or 21% VAT.

2.1 Amy Lopulissa can be hired for a specific service at which the rate applies for this service, or for a specific amount of hours. The hourly rate applies when booking a make-up artist per hour. In the case, the makeup artist / hairstylist is booked for half or full day. A half day is based on 4 working hours and a full day on 8 working hours.

2.2 The first hour exceeded in accordance with the contract will be booked as overtime and billed as the base hourly rate. Any additional overtime will also be based on the standard hourly rate, but with an addition of 50%.

2.3 Amy Lopulissa will charge 200% of the basic hourly rate for work of the makeup artist / hairstylist between 24:00 and 08:00.

Article 3: Preparatory meetings

In case of a meeting / acquaintance not taking place at the office of Amy Lopulissa or outside the residence of the makeup artist, public transport costs incurred or in the case of traveling by car, a kilometer fee of € 0.29 per kilometer will be invoiced.


Article 4: Travel allowance

4.1 The travel costs incurred by the makeup artist / hairstylist for his or her work are for the account of the client and are based on public transport costs incurred or in the case of traveling by car a kilometer allowance of € 0.29 per kilometer.

4.2 Travel costs for activities abroad are also fully for the account of the client, including any costs for overnight stays in a hotel, food and drinks, unless agreed otherwise in writing by the client and Amy Lopulissa.

Article 5: Cancellation

5.1 Booked orders can be canceled free of charge by the client up to the 30th day before the order. Payments already made will be refunded. If a booked order is canceled, the client owes the following percentage cancellation costs: a) If canceled from the 30th day to the 7th day before the notice 50%. b) In case of cancellation from the 7th day until the day before the order, the full invoice amount. 

5.2 In case of force majeure including illness of the makeup artist / hairstylist, Amy Lopulissa will seek a solution in consultation with the client. Amy Lopulissa can cancel the assignment in whole or in part at any time. Invoicing is then adjusted proportionately.

Article 6: Payment / Reservation of orders

6.1 Method of payment and reservation: The booking is only final if the full invoice amount has been paid. If the total invoice amount is not paid 14 days after receipt of the invoice, the booking will be automatically canceled by Amy Lopulissa

6.2 Complaints with regard to the invoice: The client must provide a motivated answer to the invoice sent within 8 days in writing + by telephone. After this period, he is deemed to agree with the contents of the invoice.

6.3 Exceeding the aforementioned payment term: If the aforementioned payment term in Article 6.1 is exceeded, the client will be in default by operation of law and the client will owe statutory interest on the entire invoiced amount, commencing on the due date of the amount due.

6.4 Costs of collection: All costs of collection in case of default of payment by the client, both extrajudicial and judicial, will be borne by the client. These are set at a minimum of 15% of the amount due with a minimum of € 150.00.

Article 7: Liability

7.1 Fulfillment of the agreements: Amy Lopulissa is not liable for damage that may have arisen if the makeup artist / hairstylist fails or fails to perform at any appointment that may or may not have been concluded through the intervention of Amy Lopulissa between the client and makeup artist / hairstylist. .

7.1 b Damage to the client: Amy Lopulissa is not liable for damage caused to the client by a makeup artist / hairstylist, unless there is intent or gross negligence on the part of the makeup artist / hairstylist. The client must report this by telephone and in writing within 48 hours. If this concerns intent or gross negligence, the client will recover this from the makeup artist / hairstylist.

7.2 Damage to client by Amy Lopulissa: Amy Lopulissa is not liable for damage caused to client by Amy Lopulissa, unless there is intent or gross negligence on the part of Amy Lopulissa.

7.3 Indemnification by the client: The client indemnifies Amy Lopulissa against claims in connection with damage caused to third parties by Amy Lopulissa or the makeup artist / hairstylist in execution of the work for the client, unless there is intent or gross negligence on the part of Amy Lopulissa.

7.4 Amy Lopulissa is not liable for an allergy reaction or inflammation caused by the use of brushes and / or make-up products.

7.5 Amy Lopulissa is not liable for the loss of packages of products.

Article 8: Complaints about makeup artist / refusal

The condition of acknowledging a complaint against Amy Lopulissa is that the complaint must be well-founded and that the client submits the complaint, stating the reasons and proving it if necessary.


Article 9: Dispute settlement

All agreements arising from an assignment placed with Amy Lopulissa will be assessed under Dutch law.

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